FAQ

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Product information

We use locally sourced, eco-friendly materials to create our toys. Sustainability and safety are at the forefront of our process, ensuring the highest quality for your child.

Everything is designed and manufactured in London, UK.

Our reading and phonics products are designed for children aged 3 and up.

The rest of our range is suitable for children and adults aged 6 and above. Younger children can enjoy them but may need some guidance from an adult. Children aged 7+ can independently play with these products.

For children aged 7+, the packs are designed for independent learning. Children under 7 may need some guidance.

The phonics packs, however, do require input from the adult in order to track progress.

We recommend 10-20 minutes a day for phonics. It'll approximately take 1 month to go through one phonics pack and therefore three months to learn to read.

The Travel & Learn pack, however, are designed to occupy an entire afternoon's worth of time with the information, activities and puzzles.

The aim is to stimulate the imagination of the child to travel to another country and therefore could fill many more hours of entertainment.

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

It costs £1.99 per order for standard shipping in the UK, £3.99 per order for express shipping in the UK. Shipping in the EU costs £4.99 and internationally costs £5.99.

Yes, we ship our products all over the globe.

Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.